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Elliotts Romsey branch supplied all the components for the kitchen, bathroom, shower room and downstairs wc, for my house refurbishment in Spring 2025. The design service was very helpful and professional. Russell and Lorna were extremely knowledgable and patient, and their long experience was invaluable. They have a good long relationship with the building firm that I used, which made the process stress free. The final costs were broadly within budget, and I am delighted with the results, which have received admiring comments from friends and family.

We used Elliot’s for our Kitchen and two Bathrooms when we renovated our house. We were delighted with the entire process. Approachable staff, incredibly accommodating as I did most of the workshop visits with a 3-4 month old baby. Their CAD designs helped us see things visually and their suppliers and products were all good quality and top of the range. Our kitchen and bathrooms have been designed with precision, practicality and perfectionism and we couldn’t recommend them more. We opted for a Ewe kitchen. In the pictures the kitchen wasn’t quite finished but just about there and it is now finished. All tiles were sourced in Top Tiles Southampto Lorna gave us ideas and then I used them to formulate the leaf plan with Jacques who advised me in store with trim details, grout colours etc. Our builders and their contractors fitted the bathrooms, the kitchen was fitted by an Elliot’s fitter familiar with Ewe. We would hand in heart recommend anyone to get their kitchen and bathrooms from Elliot’s.

When I wanted to re-furnish my bathroom, I was looking far and wide for some practical help and advice and got exactly nowhere. Elliotts was on my doorstep, but never did I expect to find there the help and “in-house service” I was so desperately seeking. Lorna at Elliotts is an amazing woman. She answered all of my questions, visited my home, fully understood what was required, measured up and produced a 3D-image on the computer - patiently changing the image until my perfect bathroom emerged. Not only that, but she worked out every single bit and accessory that was needed for installing the units I decided on, and she gave me the option to change or hand back for a refund anything that was eventually not needed. Installing this bathroom was a pretty big job that took several weeks to complete, and like with every big job, things occasionally go wrong – but the help and advice I received from Elliotts was second to none; units were exchanged, broken items replaced, and all with a smile and in double quick time. I cannot recommend Elliotts and in particular Lorna highly enough.

A secret door and an island – just two of the features Lucia incorporated in to her design for our kitchen, dining room and utility room. After a discussion in the show room, Lucia came out to measure up and discuss our ideas in more detail. She listened to the things we wanted to have, and to avoid, and pointed out some improvements we could make. Her design was pretty much right first time. Everything ran smoothly, despite the disruption from working in three rooms at the same time. Lucia was always responsive to questions and happy to provide advice – it was a great customer experience, thank you.

We were introduced to Elliotts and specifically, Lorna Collins by a tradesman working on our house. We used Elliotts extensively and found them to be helpful, professional and good value. But the star of the show was undoubtedly Lorna. Her advice and guidance around products and design was outstanding. We are delighted with what has been created and would highly recommend both Elliotts and Loran specifically.